Infinite Warrior Repair
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Estimated Delivery:Apr 24 - Apr 28
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Free Shipping & Returns: On all orders over $50
Infinite Warrior Repair
PLEASE READ AND FOLLOW ALL THE INSTRUCTIONS TO PROPERLY REQUEST A REPAIR.
Infinite Warrior, Inc. values the quality of our product, and we¡¯re happy to offer a lifetime warranty to our entire tribe. The expense of the repair itself is provided to you - for life, at no expense to you other than shipping to + from. Please allow time for this to transpire.
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IMPORTANT
- RETURN SHIPPING ADDRESS: The?information?provided at checkout will be the address, email, + phone number used to contact you and return your item(s) back unless provided differently in the?order notes.?
- SIZE: If you do not know the size of your bracelet, the location where you purchased is very helpful for us to determine what it was.
- ADDING ORDER NOTES: See second product picture to find where to add order notes.?Before proceeding to checkout, you will be able to provide notes to us when viewing your cart (option provided under subtotal) if you have any extra information to provide.?
After you have completed this purchase, we will reach out via email with envelope/box requirements + an address for you to ship your item(s) to.
If you do not see an email after purchase, please check your junk/promotion mail folder since some of our customers have seen it go into these.?
You will have two weeks after completing your purchase to send in your repair. If after two weeks we have not received your repair, we will issue you a refund.
NOTE: This purchase covers return shipping only ($4.50) once it is repaired. You are responsible for shipping to Infinite Warrior. If bracelet has broken, at least half of the beads must be provided. We reserve the right to refuse or limit returns. Bracelet must be the Infinite Warrior brand.
Shipping Policy
We are committed to providing you with an exceptional shopping experience. Please read our shipping policy carefully to understand how we handle the shipment of your crystal jewelry orders.
Processing Time
- Order Processing: All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
- Custom Orders: For custom jewelry, processing time may vary. Please refer to the product description for specific details.
Shipping Rates and Delivery Estimates
- Domestic Shipping: We offer standard and express shipping options within United States. Shipping charges for your order will be calculated and displayed at checkout.
- International Shipping: We ship worldwide. International shipping charges will be calculated at checkout.
Please note: Delivery times are estimates and may vary depending on your location and external factors such as customs processing.
Shipping Confirmation and Order Tracking
- You will receive a shipping confirmation email with a tracking number once your order has shipped. You can track your order through the link provided in the email.
Customs, Duties, and Taxes
- Licia Crystal is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
Damages and Issues
- Lost or Damaged Packages: If your order arrives damaged or is lost during transit, please contact us immediately at support@liciacrystal.com. We will work with the shipping carrier to resolve the issue.
- Incorrect or Defective Items: If you receive an incorrect or defective item, please contact us within 7 days of receiving your order, and we will make it right.
Returns and Exchanges
- For information on returns and exchanges, please refer to our Return Poloicy
Contact Us
- If you have any questions or concerns about your order, please contact our customer service team at support@liciacrystal.com.
Thank you for shopping with Licia Crystal! We appreciate your business.